Interviewed on 5 Jun 09
Richard Stevenson, Corporate Communications
1&1 Internet (http://www.1and1.co.uk) is the world's largest web hosting provider by known servers with over 8 million customers worldwide. 1&1 currently serves over 10 million domain names at its 60,000 server strong ‘green’ powered data centres. The UK headquarters is in Slough, west of London, and European customer websites are hosted in state of the art facilities in Karlsruhe, Germany.
With over 20 years of experience, 1&1 Internet pioneered the 'one-stop-shop' approach to web solutions. 1&1 has products for every skill level, whether you are looking for a simple way to create your own webpage or running a successful business server, 1&1 has the solutions you can depend on. 1&1 offers services such as domain names, web hosting, dedicated servers, virtual private servers, eShops and MailXchange. 1&1 is known for delivering feature-packed packages at affordable prices for both consumer and business level web solutions.
What unique selling points do you offer?
1&1 is the world's largest web host for several reasons that have given us an edge over our competitors. Many of our customers choose 1&1 for the value in our products. Besides being affordably priced, we pioneered the 'one-stop-shop' approach to web hosting. 1&1 offers everything individuals and small businesses need on the web from email to marketing a website. Our hosting packages even come with free domains and all the tools to publish and manage a successful website.
Describe the services you offer?
1&1 recently launched a remarkable new service for creating a small business website – 1&1 MyBusiness Site. Addressing a wide range of small sized enterprises, the package greatly simplifies the creation of a website to just a few minutes without any need for IT experience. 100 sector-specific designs are available - from A for accountant to W for wine merchant. Companies can test the new product free during which they publish their fully functioning, customised website without risk. 1&1 MyBusiness Site, £9.99/month+VAT, addresses the need for an instant, achievable web presence for the many thousands of UK small businesses still unable to present themselves online.
1&1 MyBusiness Site comprises a powerful and innovative way for a small company to launch a website, with many specialist business sectors included. Company information is inserted and used to create a fully assembled homepage. Relevant images, sample texts and tailored design elements are already populated within each website template - e.g. menus for restaurants or appointment requests for hairdressers. The content of the various pages can be edited online using any computer with a Browser and without the need for software or a web page builder.
Describe your target market?
Our key target audience is private users and small to medium businesses.
How is your company planning for the future?
1&1's vision is to be the leading provider of hosted solutions for small business users and ambitious consumers. Within that vision we intend to be the world's largest full service hosting provider.
What benefits can you offer your customers?
1&1 offers the latest in technology, such as Windows Server 2008 and unrivalled quotas of RAM. Developers can take advantage of our full range of services such as shared hosting, dedicated servers, domains and ecommerce.
Each service is affordable and packed with generous amounts of web space and bandwidth for developers.
How do you support your customers?
The internet never closes, so it is important that we are available to our customers 24/7. We provide free customer support via phone or email.
