Interviewed on 15 Jun 10
Karl Robinson, Director
StratoGen is a leading hosting company providing reliable, scalable hosting services with a focus on innovation. Our approach is revolutionising the hosting market with products that offer you breakthrough features and unmatched flexibility.
Our products include enterprise VMware hosting, PowerFlex dedicated servers, colocation and connectivity products all backed by a 100% uptime SLA.
Why Choose StratoGen?
Resilient Network
With redundant multi-gigabit capacity, 24/7 network operations centre, and peering with the UK's top carriers, the StratoGen network is built for serious Internet operations. Once you are connected to the StratoGen network, you are guaranteed to stay connected with our 100% uptime service level agreement.
Best of Breed – HP, Cisco, VMware
StratoGen use best of breed hardware and software components in all of our hosting and connectivity solutions – we won’t compromise your IT operations by working with sub-standard equipment.
Industry leading SLA
We put our money where our mouth is when it comes to service availability – our 100% uptime SLA guarantees your service will be available 100% of the time, or your money back.
What unique selling points do you offer?
StratoGen use best of breed hardware and software components in all of our hosting and connectivity solutions – we won’t compromise your IT operations by working with sub-standard equipment. Coupled with our innovative solutions and highly resilient network we are one of the few hosting providers to offer a full 100% service level agreement.
Describe the services you offer?
We provide a diverse range of managed hosting products and connectivity solutions, including VMware hosting, complex mission critical hosting, colocation, managed servers, storage and backup.
Describe your target market?
We deliver enterprise class hosting and connectivity to all sectors from small business to large government organisations.
How is your company planning for the future?
By always focusing on quality and innovation. We are working on some exciting new products that will further cement our reputation as one of the UK's leading business ISP's.
What benefits can you offer your customers?
StratoGen offer a breadth of capability to meet your expectations for continuous, reliable ICT performance. With access to StratoGen’s experienced IT skill sets and leading edge system technologies, you can leverage the breadth and depth of StratoGen’s experience to help with your next project.
How do you support your customers?
At StratoGen we believe you should be able to talk to a TECHIE whenever you need to – we don’t use a call centre to triage our support issues – we get you through to a TECHIE as quickly as we can to get your issue resolved. StratoGen TECHIES are highly skilled engineers with a strong pedigree in Networking, Infrastructure and Systems Administration – they know what they are talking about and love solving your problems.
