Interviewed on 9 May 10
Farhan Shams, Managing Director
Sererra Consulting (UK) Ltd is a growing business offering SaaS (Software as a Service) based technology for ERP, CRM/SFA and Ecommerce needs to clients throughout the UK. The company, which is based in London, is a subsidiary of USA based Sererra Consulting Group LLP, established in year 2000. With over 400 implementations Sererra delivers a complete range of the most valuable SaaS applications for businesses. As an authorized solution provider of NetSuite (NYSE: N), OpenAir, Intacct and Salesforce (NASDAQ: CRM), Sererra can provide businesses with a complete unified integrated solution that enables businesses to operate critical operational processes seamlessly and to grow more profitably.
What unique selling points do you offer?
Our expertise in ERP, CRM and eCommerce results in rapid and effective solutions for your business. Our solutions are driven by business processes rather than technology; we analyze your requirements and recommend the best solution for your business. Our "Client Satisfaction Guarantee" guarantees the success of every project we undertake. That's our pledge. We just donot advise you, we "hand hold" from project inception to project delivery. Call us and join the SaaS revolution!
Describe the services you offer?
Sererra's professional services include:
Turnkey implementation - business process driven rather than technology driven.
Requirement study - (free of charge) to determine exact needs
Business process analysis and engineering
Custom coding and scripting - NS-BOS, API, web services
Ecommerce
Data management and migration
System integration
Training and support.
Describe your target market?
Sererra has performed over 400 of successful implementations of Software-as-a-Service (SaaS) solutions to the mid-market and have built expertise in:-
Manufacturing
Wholesale & Distribution
Professional Services (particularly Accounting Firms)
Software
e-Commerce
How is your company planning for the future?
With the SaaS model gathering pace, Sererra has built a robust infrastructure (consultants, support team and developers) to deliver "World Class" business system solutions to our clients. Having had great success in USA, Sererra has opened its doors to UK and Europe to serve our valued clients.
What benefits can you offer your customers?
We take pride in ourselves for delivering every project professionally, within financial and time budget and to a very high standard. We strive to "get it right the first time" and our "Client Satisfaction Guarantee" guarantees the success of every project we undertake. That's our pledge.
How do you support your customers?
Sererra has consultants in the US and UK, as well as offshore resources that are dedicated to the provision of professional and efficient services.
