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Originally formed in 1995 to provide mobile solutions to UK business customers, Outsourcery (formerly Genesis Communications Limited), has grown to become the UK's largest independent mobile virtual service provider. Our continued success, we believe, is down to our ongoing commitment to providing outstanding customer service alongside the many strong relationships formed with our partners Microsoft, Vodafone, BlackBerry and O2

Mobile communications has grown rapidly in the last 10 years and as a result, Outsourcery provides market-leading mobile solutions, such as mobile voice and data, BlackBerry services and Windows Mobile. In addition, Outsourcery acquired the business and assets of THUS Mobile from Cable & Wireless in early 2009, making us the UK's largest independent mobile provider supporting 25,000 customers and servicing over 150,000 mobile devices.

In 2007, as a key part of our business strategy, we launched our hosted IT products following the acquisition of ServeLogic Plc and invested in a wholly owned state-of-the-art data centre. Today we are a well established provider of software as a service (SaaS) solutions, such as Microsoft Hosted Exchange 2007, Microsoft Hosted SharePoint 2007, Microsoft Office Communication Server and Hosted Microsoft Dynamics CRM 4.0. What's more, we recently acquired Increase CRM, making us the UK's No.1 provider of Hosted Microsoft Dynamics CRM 4.0 solutions.

Interviewed on 9 Jan 07
Mark Seemann, CEO

Servelogic Plc is the UK's Premier Business SaaS (Software as a Service) Hosting provider supplying growing businesses with innovative solutions to increase productivity and reduce operating costs.

Servelogic's services include Hosted Microsoft Exchange, Hosted SharePoint Services, Windows 2003 Server Shared and Dedicated Hosting, Live Communication Server and custom hosting solutions.

Servelogic Plc supplies its products and services through direct channels via the internet or through channel partners such as Value Added Resellers (VARS), Virtual Internet Service Providers (VISPS), Comms Dealers (Phone system suppliers) and Voice Resellers.

Servelogic Plc offers businesses a high quality service experience using our UK based Data Centres and our UK based support and sales staff.

What unique selling points do you offer?

Our tight integration and support for Microsoft Hosted applications - we provide: Hosted Exchange, Blackberry Enterprise Service Hosted Sharepoint, Hosted Live Communication Server, Windows hosting and Hosted Dynamics CRM - all controlled through our Unity control panel. Some companies offer one or two services, we offer the full range all using one control panel.

Describe the services you offer?

Web hosting (for Servelogic customers) is the storage, management, support and delivery of business applications using the internet as a transport medium

Describe your target market?

Our target market is medium to large sized UK businesses.

How is your company planning for the future?

Our 5 year strategy is to dramatically increase our UK customer base whilst further improving the quality of our customer support. Our goal is to become the best known SaaS hosting brand in the UK well inside 5 years.

What benefits can you offer your customers?

Innovative products, control panel with full API, good technical ability, and high quality (UK based) support.
We do not have 1st line support - only fully qualified support (2nd and 3rd line) who answer the phone, and solve the customers' queries promptly.

How do you support your customers?

We operate 24x7x365 support.